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Clinical Documentation Specialist - Remote

MModal (Nuance)

Full-time Remote United States

Job Description

About This Role

MModal (now part of Nuance/Microsoft) is hiring Clinical Documentation Specialists to work remotely as the human quality layer behind its AI-powered transcription platform. You will edit, complete, and QA physician notes generated by MModal's Fluency speech recognition system before they are finalized in hospital EHR records.

Job Overview

  • Job Title: Clinical Documentation Specialist - Remote
  • Company: MModal (Nuance)
  • Work Mode: Remote
  • Job Type: Full-time
  • Experience Level: Mid to senior level
  • Salary Range: $20–$30/hr
  • Posted Date: 2026-06-02
  • Application Deadline: 2026-07-02

Role Context

MModal's Fluency Direct and Fluency for Transcription platforms power clinical documentation at hundreds of US health systems. As AI confidence improves, the role of human specialists shifts toward reviewing edge cases, complex dictations, and quality escalations rather than routine transcription. This means CDS roles at MModal involve higher complexity work — specialist dictations, high-volume surgical specialties, and multi-provider acute care accounts.

Key Responsibilities

  • Edit and complete AI-generated clinical notes using MModal's Fluency platform
  • Handle high-complexity dictations including multi-surgeon op notes and complex H&Ps
  • QA-review completed reports flagged by the automated quality scoring system
  • Maintain production benchmarks and turnaround time commitments per client SLA
  • Provide feedback to the AI training team on recurring speech recognition errors
  • Mentor junior transcriptionists on account-specific terminology and workflows

Requirements & Skills

  • Minimum 3 years of medical transcription experience across multiple specialties
  • Advanced knowledge of surgical, acute care, and multi-specialty terminology
  • Experience with MModal Fluency, Nuance Dragon Medical, or equivalent SRT platform
  • Typing speed of 75+ WPM
  • CMT or RHDS certification required for most accounts
  • Strong EHR documentation experience — Epic, Cerner, or Meditech

Benefits & Work Conditions

  • $20–$30/hr production-based with experience premium
  • 100% remote with shift-based scheduling
  • Microsoft/Nuance employee benefits package
  • Health, dental, vision, and 401(k) with company match
  • Career path into clinical documentation improvement or CDI quality roles

Who Should Apply

Senior medical transcriptionists with multi-specialty expertise who want the most technically advanced clinical documentation role available remotely. Experience with AI-assisted transcription tools and complex surgical dictations is essential — this is not an entry-level position.

About the Company

MModal is a clinical documentation technology company acquired by Nuance Communications (now a Microsoft company). Its Fluency platform is the most widely deployed speech recognition system in US healthcare, used by over 200,000 physicians at leading health systems. CDS professionals are the quality backbone of MModal's documentation network.

How to Apply

Apply at nuance.com/about-us/careers.html. Search "Clinical Documentation Specialist" or "MModal." The process includes a detailed credentials review, a multi-specialty transcription and editing assessment, and a panel interview with the clinical quality team.

Job Details

Salary $20 – $30 / month
Job Type Full-time
Work Mode Remote
Location Franklin, TN
Nashville, TN
Knoxville, TN
Memphis, TN
Chattanooga, TN
Apply Before Jul 03, 2026
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