Eligibility Business Analyst

About This Role

UnitedHealth Group / Optum is hiring a remote Eligibility Business Analyst to support healthcare clients with eligibility processing, enrollment data analysis, and requirements documentation. This is a fully remote entry-level role with a competitive salary range and exposure to healthcare data systems used by millions of plan members.

Job Overview

• Job Title: Eligibility Business Analyst
• Company: UnitedHealth Group (Optum)
• Location: Remote – Dallas, TX / Minneapolis, MN / Tampa, FL / Hartford, CT / Phoenix, AZ
• Job Type: Full-time
• Experience Level: Entry-level (0–2 years)
• Salary Range: $24–$43/hr ($49,700–$88,700/year)
• Posted Date: 2026-05-31
• Application Deadline: 2026-06-30

Role Context

This role sits within Optum's eligibility and enrollment operations team, supporting healthcare plan clients by translating eligibility data needs into technical solutions. You will work remotely alongside IT, clinical, and operations teams to ensure plan member data is accurate, processed correctly, and compliant with healthcare regulations.

Key Responsibilities

• Analyze healthcare eligibility business processes and gather requirements from business and IT stakeholders
• Develop and maintain reporting on eligibility processing metrics, errors, and operational trends
• Collaborate with IT and clinical teams to design, test, and implement system enhancements
• Document business requirements, process flows, and functional specifications
• Identify root causes of eligibility discrepancies and propose corrective actions
• Participate in UAT and validation of system changes affecting eligibility processing

Requirements & Skills

• Bachelor's in Business, Healthcare Administration, Information Systems, or a related field
• 0–2 years of experience in healthcare business analysis or an adjacent field
• Familiarity with healthcare eligibility, enrollment, or benefits administration concepts
• Proficiency in Excel, SQL, or data tools for analysis and reporting
• Strong written and verbal communication skills for remote collaboration
• Must reside in the U.S.; no sponsorship offered

Benefits & Work Conditions

• $24–$43/hr ($49,700–$88,700/year) with UnitedHealth annual bonus
• Fully remote work arrangement from day one
• Comprehensive health, dental, and vision insurance (significant employee discount as UHG employee)
• 401(k) with company match and employee stock purchase plan
• Tuition reimbursement and UHG internal learning and development programs

Who Should Apply

This role is ideal for recent graduates with an interest in healthcare data and operations who want a remote, full-time analyst role with genuine career growth. If you are detail-oriented, comfortable working independently, and want to develop expertise in healthcare eligibility and enrollment systems, UnitedHealth Group offers one of the strongest entry-level remote tracks in the healthcare sector.

About the Company

UnitedHealth Group is the largest health insurance company in the United States and one of the largest companies in the world by revenue. Its Optum division provides health services, analytics, and pharmacy benefits to over 100 million people. Entry-level analysts at UHG benefit from extensive internal mobility and one of the broadest healthcare data environments in the industry.

How to Apply

Apply through the UnitedHealth Group Careers link above. The process includes an application review, a phone screen with a recruiter, and one to two virtual interviews with the hiring team. The role is fully remote — no relocation required.