Hotel Front Office Executive – Varanasi | Hospitality | Fresher Apply

About This Role

Ganges View Hotel, a mid-category hotel near the Assi Ghat area, is hiring a Front Office Executive to manage guest check-in, reservations, and front desk operations. Varanasi's hotel occupancy stays high throughout the year due to spiritual tourism, making this a stable role with consistent working hours. Freshers with a hospitality diploma or any graduate with a pleasant personality and basic English skills are welcome to apply.

Role Context

You will be the first point of contact for guests arriving at the hotel. During peak season (October to March) the property runs at near 100% occupancy. You will work in shifts — morning or evening — and manage an average of 15–25 check-ins and check-outs per shift. The front desk uses a basic PMS (property management system) for which training will be provided.

Key Responsibilities

• Welcome guests, complete check-in procedures, and assign rooms
• Handle telephone and online reservation inquiries and confirm bookings
• Process check-outs, settle bills, and handle cash and card payments
• Respond to guest requests and coordinate with housekeeping and room service
• Maintain the front desk log and handover notes for shift changes
• Assist guests with local area information — ghats, temples, transport

Requirements & Skills

• Diploma in Hotel Management or any graduation — freshers eligible
• Pleasant appearance and confident communication in Hindi and basic English
• Comfortable working in shifts (morning 7 AM–3 PM or evening 3 PM–11 PM)
• Basic computer skills for reservations and billing
• Varanasi resident preferred for easy shift commute

Benefits & Work Conditions

• Fixed shift with one weekly day off
• Monthly salary plus service charge share from hotel earnings
• Meals provided during shift
• Opportunity to grow to Front Office Supervisor within 18 months

About the Company

Ganges View Hotel is a 32-room property in the Assi Ghat area of Varanasi, popular with Indian and international spiritual tourists. We maintain a 4.1-star rating on major OTA platforms and have consistent repeat bookings from pilgrimage travel agencies. Our front office team of 6 manages operations round the clock.

How to Apply

Apply now. Shortlisted candidates will be called for an in-person interview at the hotel. Please mention availability for shift work in your application.