Department Supervisor Jobs Canada Retail Store

Department Supervisor – Retail Store Canada

BuildServe Canada is looking for a hands-on Department Supervisor to lead one of our key product departments. If you have retail experience and natural leadership skills, step up into this supervisory role.

Supervisory Duties

• Lead a team of 4–8 associates within your assigned department
• Manage daily merchandising, stock levels, and department appearance
• Coach associates on product knowledge and customer service standards
• Handle escalated customer complaints professionally
• Prepare weekly department reports for store management
• Conduct associate performance check-ins and scheduling

Requirements

• 2+ years of retail experience with at least 6 months in a supervisory role
• Strong product knowledge in home improvement, hardware, or building materials
• Excellent interpersonal and leadership skills
• Comfortable with inventory management systems

Compensation

• CAD $22–$28/hour
• Full benefits including extended health and dental
• Employee discount and annual bonus