Data Analyst – Theme Park Operations – The Walt Disney Company
The Walt Disney Company is one of the world's most celebrated entertainment companies, with theme parks, streaming (Disney+), studios, and consumer products creating magic for hundreds of millions of fans. We are hiring a Data Analyst on our Parks & Experiences Analytics team in Burbank, CA — helping Walt Disney World, Disneyland, and our global parks deliver the most magical guest experiences on Earth through data-driven operations.
Responsibilities
- Analyze theme park attendance, ride wait times, guest flow, and spending patterns to optimize park operations
- Build predictive crowd models and capacity planning tools to reduce guest wait times and improve park efficiency
- Analyze Disney's MagicBand and app data to understand in-park guest behavior and personalization opportunities
- Support revenue management analytics for hotel pricing, dining reservations, and ticket yield optimization
- Create executive dashboards for Parks leadership tracking guest satisfaction (NPS), revenue per guest, and operational metrics
- Partner with Imagineering, Operations, and Guest Experience teams on data-driven improvement projects
Requirements
- Bachelor's degree in Operations Research, Statistics, Hospitality Analytics, or Data Science
- Strong SQL skills and Python or R for statistical modeling
- Experience with geospatial analysis or simulation modeling is a plus
- Tableau or Power BI experience for executive dashboard creation
- Genuine passion for Disney, hospitality excellence, and the guest experience
Benefits
- Competitive base salary with annual bonus
- Complimentary theme park admissions and Disney product discounts
- Medical, dental, and vision benefits
- 401(k) with Disney matching contribution
- Access to Disney's learning platform and tuition reimbursement program