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Data Scientist – Customer Intelligence

Nykaa

Full-time Hybrid India

Job Description

About This Role

Nykaa is looking for a consumer-obsessed Data Scientist – Customer Intelligence to build ML models that personalize the beauty and fashion shopping experience for Nykaa's 30 million+ loyal customers — driving discovery, retention, and long-term customer value through data-driven intelligence.

Key Responsibilities

  • Build customer segmentation, persona, and propensity models for personalized product recommendations, promotional targeting, and lifecycle campaigns
  • Develop customer lifetime value (LTV) and churn prediction models for Nykaa's beauty and fashion categories
  • Design and analyze marketing attribution models (multi-touch attribution, media mix modeling) for Nykaa's digital marketing spend
  • Build recommendation systems for beauty product discovery — incorporating content-based, collaborative filtering, and trend-based signals
  • Partner with product, marketing, and category teams to operationalize customer intelligence insights into campaigns and features

Requirements & Skills

  • B.Tech/M.Tech/MBA in CS, Statistics, or a quantitative field
  • 3–6 years of experience in customer analytics, ML, or product data science in a consumer internet company
  • Strong Python and SQL skills with experience in recommendation systems and customer segmentation
  • Familiarity with digital marketing analytics and attribution modeling
  • Interest in beauty, fashion, and consumer lifestyle is a genuine plus at Nykaa

Benefits & Work Conditions

  • Competitive salary with Nykaa ESOPs (NSE/BSE listed)
  • Hybrid work model
  • Health insurance, PF, and performance bonus
  • Nykaa employee product discount across beauty and fashion
  • Collaborative, high-growth consumer brand environment

About the Company

Nykaa is India's leading beauty and fashion e-commerce platform (NSE: NYKAA), with 30 million+ active customers and a catalog of 4,000+ brands across beauty, personal care, and fashion. Nykaa's data science team builds personalization, pricing, and customer intelligence systems that drive one of India's most beloved digital commerce experiences.

How to Apply

Apply at careers.nykaa.com. Browse Technology and Data Science roles to find current openings.

Job Details

Salary ₹14 – ₹26 / month
Job Type Full-time
Work Mode Hybrid
Location Mumbai, Maharashtra
Bengaluru, Karnataka
Apply Before Jul 13, 2026
Important: We never charge any fee at any stage of the hiring process. If anyone asks for money, report it to [email protected].
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